Here’s a summary of what customers describe about East Street Laundromat:
Ownership and Management:
- New owners as of 2021
- Friendly and helpful staff
- Owner described as sweet
Facilities and Equipment:
- Clean environment (machines and overall facility)
- Various washer sizes available, including large capacity (up to 80 lbs)
- Some larger washers and dryers accept dollar coins
- Convenient change machine that dispenses $1 coins
- Sufficient number of machines, rarely a wait
Amenities:
- Free WiFi
- TV available
- Tables for customers
- Cold drinks and snacks available
- Newspapers provided
- Coffee and donuts occasionally offered
Pricing:
- Described as competitive (“beats the competition”)
- No specific prices mentioned in the reviews
Location and Convenience:
- Convenient hours
- No ATM in the building, but one available in the store next door
Customer Service:
- Staff described as friendly and helpful
- Employees assist with choosing appropriate washer sizes
- Staff went above and beyond to help a customer who was locked in their car
Community Involvement:
- Supports the local community
- Mentioned as giving back to the community
Atmosphere:
- Described as a “friendly, clean, happy place”
- No “seedy characters” reported lingering around
Overall Impression:
- Positive reviews from long-time customers
- Customers express loyalty and preference for this laundromat over others
- Praised for cleanliness, even before the pandemic
Additional Notes:
- Some customers report better washing results compared to apartment washers and dryers
The East Street Laundromat in general gets very good marks for service. They appreciate the cleanliness, friendly staff, and community involvement. Amenities to make doing laundry more pleasant include free WiFi, TV, and occasionally complimentary refreshments. No particular prices were stated, but it was said that the pricing was competitive. The only small hassle noted was that there wasn’t an ATM inside the laundromat itself. Overall, customers are satisfied and show loyalty toward this laundromat; many say it is the best around, as opposed to other competition in the area.
