Here’s a summary of what customers describe about Wash Works Laundromat:
Services:
- Self-service laundry
Customer Service:
- New owner described as personable, continuing the friendly service of the previous owner
- Staff described as welcoming and courteous
- Attendant present most of the time
- Contact number posted for emergencies when no attendant is present
Equipment and Facilities:
- Machines described as in “beautiful shape” and “great”
- Clean environment
- Machines accept coins, paper money, and cards
- Never a long wait for machines, despite being a small place
Additional Amenities:
- Free coffee for customers
- Magazine rack
- Soda machine
- Soap sold on premises
- Clean bathroom (but there’s a charge to use it)
Loyalty Program:
- Offers a loyalty program that earns money and free washes
Pricing:
- Described as “reasonable”
- No specific prices mentioned in the reviews
- Charge for bathroom use (viewed negatively by one reviewer)
Location and Convenience:
- Convenient location for some reviewers
- Great hours
- Nearby amenities within walking distance:
- Pizza place next door
- BP gas station across the street
- Cumberland Farms gas station down the block
- Bank of America across the street
- 99 Restaurant next door
- Torrington shopping plazas nearby
Overall Impression:
- Generally positive reviews
- Described as a “great little place”
- 10/10 rating from one reviewer
- Recommended by multiple customers
Areas for Improvement:
- One customer disliked the charge for bathroom use
Overall, Wash Works Laundromat receives mostly positive reviews. Customers appreciate the cleanliness, well-maintained machines, friendly staff, and convenient payment options. The loyalty program is seen as a plus. While specific prices aren’t mentioned, the costs are generally described as reasonable. The location seems to be convenient, with several nearby amenities. The only notable complaint is about the charge for bathroom use. Despite being a small facility, customers report not having to wait for machines, which is seen as a positive aspect.
