Here’s a summary of what customers describe about Bora Bora Laundromat:
Pricing:
- Described as “reasonable” and “fair”
- Drop-off service mentioned at “about 17 bucks”
- Specific prices for self-service not mentioned, but generally described as “good prices”
Equipment:
- Washers and dryers described as clean, reliable, and high-quality
- Well-maintained equipment
- Plenty of washers and dryers available
Cleanliness:
- Consistently described as very clean
- Sanitizing wipes provided throughout the laundromat
- Considered the cleanest laundromat in the area by some customers
Facility Features:
- Several folding areas in the back
- Rolling laundry carts available
- Two TVs
- Magazines and chairs for seating
- Vending machine for soda and candy
- Massage chairs
- Free Wi-Fi
- Play area for children
- Well-lit parking lot with ample spaces
Services:
- Self-service laundry
- Wash-dry-fold service (drop-off service) available
- Same-day service sometimes possible for drop-off laundry
Staff and Management:
- Owner (Joseph) described as very nice and helpful
- Staff generally described as friendly and amazing
- Owner noted as a US Army veteran
Customer Loyalty Program:
- Point system card for visits, offering a free wash after accumulating points
Additional Notes:
- Located in Ansonia
- Customers mention using the laundromat for years
- Only negative mentioned is occasional wait for dryers during busy times
Overall Satisfaction:
- Very high, with many customers expressing loyalty and recommending the laundromat
- Described as the “best” by several customers
- Appreciated for making laundry “easy & painless”
Bora Bora Laundromat seems well-managed, clean, and customer-sensitive. The place has appeared to differ greatly against competition due to cleanliness, equipment quality, and services. Moreover, it has been very often highlighted how important the owner is personally concerned and sweet. Basically, clients can do their own service or leave clothes in the facility and pick up when cleaned, ironed, and folded. Extra facilities were added, such as massage chairs, TVs, and loyalty schemes for customers’ comfort. Although specific pricing is not listed for most of the services, customers for the most part find the pricing acceptable, given the quality of service and facility cleanliness. It would seem that this laundromat has been able to develop a somewhat loyal customer base through consistent high-quality service and a very friendly environment.
