Here’s a summary of what customers describe about Sock Hop Coin Laundry:
Facility:
- Clean and well-maintained
- Bright and spacious
- Located in a quiet neighborhood
- Multiple machine sizes available for different load sizes
Equipment:
- All machines have credit card readers
- Change machines available
- Multiple washer and dryer sizes
- Machines described as clean and in working order
Services:
- Self-service laundry
- Wash/dry/fold service available
- Comforter cleaning
Staff:
- Friendly and helpful
- Owner (Jerry) is hands-on and often seen helping
- Specific praise for an employee named Nicole
Convenience:
- Option to use coins or credit/debit cards
- No need to purchase special laundry cards
Pricing:
Specific prices mentioned:
- Standard Dryers (25 lbs): $0.25 for 5 minutes
- Large Dryers (50 lbs): $0.25 for 4 minutes
- Extra-Large Dryers (75 lbs): $0.25 for 3 minutes
- 4x load washer: $5.00 for self-washing
Additional pricing notes:
- Described as “reasonably priced”
- $5 minimum charge when using a credit card
- Credit card system puts a $5 hold, adjusting to the actual amount within 24 hours
Customer Experience:
- Positive experiences reported
- Long-term customers (one for 21 years)
- Staff assists with machine selection and usage
- Comforters returned in clear plastic bags
Areas for Improvement:
- One customer suggested better signage about the $5 minimum credit card charge
Sock Hop Coin Laundry in Milford stands out as a highly regarded laundromat, praised for its cleanliness, modern equipment, and exceptional customer service. The facility offers a range of machine sizes and payment options, with reasonable tiered pricing for different dryer capacities. The staff, including owner Jerry, receives consistent praise for their helpfulness and friendliness, contributing significantly to customer satisfaction and long-term loyalty. The laundromat’s well-maintained environment and additional services like wash/dry/fold cater to diverse customer needs. Despite a minor issue with credit card minimum signage, the overall customer sentiment is overwhelmingly positive. Sock Hop Coin Laundry has successfully positioned itself as a reliable, clean, and customer-friendly establishment, balancing essential services with a positive experience that makes laundry day more pleasant for its patrons.
