J M S Dry Cleaners & Laundry Service

J M S Dry Cleaners & Laundry Service

has received 86 reviews with an average rating of 4.8 out of 5

Overall
Service
Hospitality
Pricing

Description J M S Dry Cleaners & Laundry Service

Here’s a summary of what customers describe about J M S Dry Cleaners & Laundry Service:

Services:

  • Dry cleaning
  • Wash & fold
  • Laundry service
  • Free pick-up and delivery
  • Specializes in cleaning UGGs, leather, silk, wedding gowns, rugs, drapes, comforters, blankets, and sleeping bags
  • Tailoring and alterations
  • Free storage

Locations:

  • Multiple locations in Prospect, Watertown, and Southbury, CT
  • Serves greater Southbury, Watertown, Woodbury, Prospect, Naugatuck, Beacon Falls, Bethany, Cheshire, and Waterbury areas

Customer Service:

  • Staff described as pleasant and friendly
  • Quick and easy drop-off and pick-up process
  • Communication via text messages
  • Owner described as “super nice”

Quality of Service:

  • Quick turnaround time (dry cleaning ready within two days)
  • Excellent job on various items, including vintage items
  • Comforters returned in nice plastic bags with zippers and handles

Pricing:

  • Described as fair
  • One customer mentioned paying $31 and change for a suit and 4 shirts (though individual item prices were not provided)

Additional Notes:

  • Family-owned business
  • Convenient service
  • Customers express satisfaction and willingness to return
  • Encouraged support for local business

J M S Dry Cleaners & Laundry Service emerges as a highly regarded, family-owned business with multiple Connecticut locations. Customers praise its quality service, friendly staff, and convenient free pick-up and delivery. The comprehensive range of services, from everyday laundry to specialized cleaning, tailoring, and free storage, positions it as a one-stop garment care solution. Quick turnaround times, clear communication via text, and thoughtful touches enhance the customer experience. While specific pricing details are limited, customers find prices fair for the quality received. The business has successfully balanced affordability with high-quality service. Its emphasis on local community support and consistently positive reviews indicate high customer satisfaction, establishing J M S as a reliable and preferred choice for dry cleaning and laundry services in its area.

  • Monday 9:AM - 5:PM
  • Tuesday 9:AM - 5:PM
  • Wednesday 9:AM - 6:PM
  • Thursday 9:AM - 6:PM
  • Friday 9:AM - 6:PM
  • Saturday 9:AM - 4:PM
  • Sunday Closed