Here’s a summary of what customers describe about CJ’s Laundromat:
Facility and Equipment:
- Self-service laundromat
- Clean facility, with emphasis on cleanliness
- Plenty of machines available
- Machines accept both coins and credit/debit cards
- No laundry service available (self-serve only)
Pricing:
- Described as somewhat expensive by some customers
- Washing machines:
- Smallest washer: $3.50
- Dryers:
- $0.50 for 9 minutes
Hours and Accessibility:
- Open late (closes at 11 PM)
- Doors lock automatically at 10 PM
- Limited parking, with one handicap spot in the back near the door
Payment System:
- Card payment system doesn’t require a special laundry card
- $20 hold placed on card for $3.50 wash (noted as an inconvenience)
- Some customers find swiping cards repeatedly for dryers annoying
Amenities:
- TV available
- Background music (described as upbeat but too loud by one customer)
- No WiFi available (noted as a drawback compared to other local laundromats)
Staff:
- Facility is unmanned most of the time
- Staff described as friendly when present
Customer Satisfaction:
- Mixed reviews, but generally positive
- Appreciated for its cleanliness, convenience, and card payment option
- Some customers highly recommend it
- Noted as an improvement over apartment laundry facilities
Comparison to Other Laundromats:
- More expensive than some nearby alternatives (e.g., New London laundromat)
- Lacks free WiFi offered by some competitors
Additional Notes:
- Can get busy and crowded at certain times
- Located close to Dunkin’ Donuts
- Described as safe and very visible
CJ’s Laundromat stands out as a clean, modern self-service facility with extended hours and card payment options. While some find it pricey, others deem it reasonable for the quality provided. The lack of WiFi and card hold policy are minor drawbacks. Its safe location and proximity to amenities are appreciated, though parking can be limited during peak times. Despite the absence of full-service options, the self-serve model satisfies most customers. The laundromat effectively meets customer needs with its focus on cleanliness, convenience, and modern payment methods. It’s a popular choice for those prioritizing a clean environment and card payments over lowest prices.
