Here’s a summary of what customers describe about Branford Cleaners:
Services:
- Dry cleaning
- Stain removal
- Alterations and repairs
- Rug cleaning
- Laundry services
Quality of Service:
- Consistently described as excellent
- Praised for their ability to handle difficult stains and repairs
- Quick turnaround times, even for rush orders
Staff:
- Described as friendly, helpful, and knowledgeable
- Special mention of a staff member named Richard for his exceptional service
- Known for going above and beyond for customers
Specialties:
- Skilled at handling delicate items like beaded dresses and gowns
- Expertise in repairing damaged items (e.g., moth-eaten sweaters)
- Proficient in cleaning and restoring rugs
Customer Experience:
- Overwhelmingly positive
- Many long-term loyal customers (some for over 25 years)
- Customers express high levels of trust in the business
Facility:
- Recently remodeled
- Described as clean and convenient
Pricing:
- Described as “reasonably priced” and “great price”
- While specific prices aren’t mentioned, customers seem to find the pricing fair for the quality of service received
Additional Notes:
- Family-owned business
- Considered by many reviewers to be the best dry cleaners in the area
While the prices are not indicated, one thing that people have been able to comment on repeatedly is that this place is reasonably priced, touting high-quality service. Some have said, “Great service for a great price,” inferring good value for one’s buck.
Overall, Branford Cleaners seems to be a very well-regarded local business with a great reputation for quality, reliability, and good customer service. They do an excellent job, from even the most mundane of cleaning and alteration needs to more challenging and delicate work. Skilled work completed by friendly staff within a quick time frame and at a good price seems to have earned them a very loyal set of customers and many recommendations.
