From the customer reviews of Best Cleaners:
Company Background:
- Founded in 1954 by William J. McCann, Jr.
- Over 50 years of dry cleaning experience
- More than 10 locations throughout central Connecticut
- Uses GreenEarth environmentally friendly cleaning method
Services:
- Dry cleaning
- Tailoring/alterations
- Stain removal
- Free military uniform service
- Same-day service (if dropped off before 10 AM)
- Home delivery available
- 24-hour drop-off slot
Prices:
- Tailoring described as “a little pricey”
- Previous incentives and discounts mentioned as no longer available
- Free service for military uniforms
Special Features:
- Text notifications when orders are ready
- Early completion notifications
- After-hours drop-off available
- Home delivery service route
Quality of Service:
- Expert stain removal (including difficult stains)
- Skilled tailoring, especially with difficult materials
- Same-day service available
- Quick turnaround times
- Handles various items:
- Business shirts
- Suits
- Heirloom gowns
- Silk drapes
- Faux fur and leather items
Customer Service:
- Generally positive experiences
- Professional greeting and intake process
- One negative incident reported (abrupt phone manner)
- Text updates appreciated
- Accommodates special requests
Locations:
- Multiple locations in central Connecticut
- Specifically mentioned: Canton and Middletown locations
Overall Impression:
A well-established, professional dry cleaning business with comprehensive services and modern conveniences. While described as somewhat expensive for tailoring services, the quality of work, especially in difficult alterations and stain removal, appears to justify the cost. The combination of convenience features (text updates, 24-hour drop-off, same-day service) and professional results has created a loyal customer base, despite some mentions of discontinued discounts.
