Here’s a summary of what customers describe about Surf N Suds Laundromat:
Pricing:
Washers:
- Mega Machines (~6 loads): $7.50
- Large Machines (~3 loads): $6.00
- Medium Machines (~2 loads): $4.50
- Top-Load Machines (single load): $3.00 ($3.50 with extra rinse)
Dryers:
- $0.25 per 5 minutes
Facility Features:
- 24-hour operation
- WiFi available (password issues noted)
- Limited seating
- No public restroom
- Product dispenser
- Change machine
- Clean environment
- Multiple machines available
Payment Options:
- Cash
- PayRange App
- Apple Pay
- Credit cards
- Phone payments
Issues Noted:
- Machine maintenance concerns
- Several out-of-order machines reported
- Water extraction problems with some washers
- Extended drying times needed in some cases
- No on-site attendant (mixed reviews about this)
- Some security concerns (mentions of “characters out front”)
Positives:
- Generally clean facility
- Convenient 24/7 access
- Multiple payment options
- Competitive pricing
- Usually not crowded
- Fast machines (when working properly)
Business Background:
- Founded by Scot Sauer
- Over a decade in operation
- Located in Newark, DE
- Moved from original location to Park & Shop Shopping Center
- Regular maintenance by owner
Overall Impression:
Surf N Suds appears to be a basic, functional 24-hour laundromat with competitive pricing and multiple payment options. While the facility is generally clean and convenient, there are some concerns about machine maintenance and reliability. The absence of an on-site attendant is a notable feature that receives mixed reviews from customers. The business seems to operate on a self-service model with an emphasis on accessibility and modern payment options, though some infrastructure updates may be needed.
