Here’s a summary of what customers describe about A1 Cleaners:
Pricing:
- 3-piece suit: $18
- Limited specific pricing mentioned, though described as “reasonable”
Services Offered:
- Dry cleaning
- Alterations
- Button sewing
- Leather cleaning
- Special garment cleaning (beaded/delicate items)
- Dress shirt and pants alterations
- Regular laundry services
Turnaround Times:
- Standard: 24-hour service available upon request
- Leather cleaning: Quoted 1 week but took 3 weeks in one case
- Next-day service for alterations
- Quick service for simple repairs
Quality of Service:
- Consistent quality noted
- Successful with removing chemical smells
- Good attention to detail
- Professional cleaning results
- Reliable service
- Capable of handling various garment types
Staff & Management:
- Husband and wife proprietors
- Mixed reviews on staff interaction:
- One negative experience with handling delicate items
- Otherwise positive staff interactions noted
- Helpful and educational (teaching button sewing)
Customer Service:
- Generally friendly
- Polite and kind staff
- One incident of poor handling of delicate garment reported
- Free minor services (button sewing)
- Communication issues noted in one case (delayed leather cleaning)
Strengths:
- Consistent quality
- Quick turnaround for basic services
- Professional work
- Reliable service
- Multiple service offerings
Areas of Concern:
- One incident of poor handling of delicate items
- Delayed completion time for leather cleaning
- Communication issues in some cases
Overall Impression:
A1 Cleaners appears to be a well-established dry cleaning business with generally positive reviews for quality and service. The business offers comprehensive cleaning and alteration services with reasonable prices and typically quick turnaround times. While most customers report positive experiences, there have been some isolated incidents of service issues. The husband and wife proprietors seem to maintain good relationships with regular customers, though there are some concerns about consistent communication and handling of specialty items.
