Here’s a summary of what customers describe about Wash Day Laundry & Dry-cleaner Inside Walmart:
Pricing:
Specific prices mentioned:
- Dry cleaning: $5.49 per garment
- Wash & Fold: $2.25 per pound (pressing not included)
- Laundered dress shirts: $2.49
- Household items: Starting at $9.99
- Some reviews mention $3.49 per garment (possibly an older price)
Discounts:
- Senior citizens: 20% off (1st and 3rd Wednesday monthly)
- Military: 10% off (May, Memorial Day, July 4th, Veterans Day)
Location & Convenience:
- Located inside Walmart Supercenters
- Multiple locations mentioned (Dover, Middletown)
Service Quality:
- Fast turnaround
- Text notifications when orders ready
- Professional packaging
- Good finish work
- Proper creasing and ironing
- Reliable cleaning quality
Staff Mentioned:
- Brett (Manager) – praised for knowledge and service
- Nikki (Manager) – noted for exceptional service
- Chelsea (Manager) – praised for attention to detail
- Tanya (Dover location) – recognized for customer service
Issues Noted:
- One incident of early closure without notice (11/25/22)
- Some problems reported with Middletown location
Customer Service:
- Text notifications system
- Professional staff handling
- Responsive to customer concerns
- Staff noted for staying calm under pressure
- Above and beyond service mentioned
Overall Impression:
Wash Day appears to offer a good balance of convenience, quality, and value. The service stands out for competitive pricing and professional staff, particularly management. While there have been occasional operational issues, the business seems to maintain high customer satisfaction through quality work and responsive service. The location inside Walmart adds convenience for customers, and the clear pricing structure and discount programs are viewed positively.
