Here’s a summary of what customers describe about Emily Cleaners:
Pricing:
- Described as “very affordable”
- “Reasonable prices”
- Special Promotion: 30% off on third consecutive visit
- No specific dollar amounts mentioned
Services:
- Dry cleaning
- Stain removal
- Shirt laundering and starching
- Drapery cleaning
- On-site cleaning (unlike competitors who outsource)
Quality of Work:
- Successfully removes stains from formal dresses
- Handles vintage items (20-year-old drapes)
- Immaculate shirt starching
- Consistent quality with weekly service
Staff:
Milford Location:
- JR mentioned specifically:
- Efficient
- Diligent
- Serious
- Described as shy but friendly
- Owner noted as:
- Extremely helpful
- Courteous
- Knowledgeable
- Friendly
Customer Service:
- Mixed reviews on friendliness
- Some staff described as “not super friendly”
- Others praised for helpfulness
- Efficient service
- Quick turnaround
Notable Features:
- Does cleaning on-premises
- Expertise in handling various items
- Consistent service for regular customers
- Special note: Customers should unbutton shirts before dropping off
Overall Impression:
Emily Cleaners stands out for its affordable pricing, quality work, and on-site cleaning services. The Milford location particularly receives positive reviews for consistent service. While customer service experiences vary, the business is recognized for its expertise and efficiency. The offering of cleaning services on-premises appears to be a distinguishing factor from some competitors.
