Here’s a summary of what customers describe about Ocean Suds Laundromat:
Pricing:
- Regular laundry costs $15-20 (noted as higher than competitors at $8-10)
- Specific prices for individual machines or services are not mentioned in the reviews
Facility Features:
- High-tech, eco-friendly equipment
- Card-based system (no coins needed)
- Designated kids’ play area
- Clean facility
- Small but adequate space
- Always available washers and dryers
- High-efficiency machines
Services:
- Self-service laundry
- Wash and fold drop-off service
- Attendant calls when laundry is complete
- Assistance with loading/unloading from vehicles
Staff:
- Manager (Ginger) mentioned positively
- Andrea and family (owners) praised for customer service
- Randy and Adriana noted for helpfulness
- Attendants assist with machine operation
- Staff helps carry laundry to/from vehicles
Customer Service:
- Patient assistance for newcomers
- Friendly and helpful staff
- Above-and-beyond service
- Family-owned and operated
- Strong focus on customer satisfaction
Equipment:
- Described as older but functional
- High-efficiency machines
- Card-operated system
- Suitable for large items (king-size comforters)
Overall Impression:
Ocean Suds Laundromat stands out for its excellent customer service and modern amenities, though prices are noted as higher than competitors. The family-owned business emphasizes customer care and cleanliness. While the machines are described as older, they’re reported to be effective. The card-based system and eco-friendly equipment are seen as positive features. The higher prices appear to be offset by the quality of service and facility maintenance.
Notable Feedback:
- Consistently praised for helpful staff
- Good for large items like comforters
- Higher pricing than competitors
- Clean and well-maintained facility
- Family-oriented with play area
- Reliable service for both locals and visitors