Here’s a summary of what customers describe about Park Avenue Dry Cleaners:
Pricing:
- Described as “great prices”
- “Most reasonable prices in Rehoboth Beach area”
- “Affordable prices”
- First-time customer discount offered
- Specific dollar amounts are not mentioned in the reviews
Service Quality:
- Excellent garment cleaning
- Makes clothes “like new”
- Successfully handled large orders (27 garments mentioned)
- Impeccable garment knowledge
- One issue noted with stapling into garment labels
Staff:
- Owners mentioned by name:
- Kim (owner) – noted for being pleasant and helpful
- John
- Christine
- Offers tech support (unusual for dry cleaners)
- Friendly service
- Warm greetings
- Knowledgeable about garments
Features:
- Text notification system for pickup
- Some inconsistency noted with text notifications
- Quick turnaround time
- Upscale atmosphere
Customer Service:
- Offers first-time customer discounts
- Aims to please
- Friendly staff
- Professional knowledge
- Goes beyond traditional dry cleaning services
Notable Feedback:
- Consistently positive reviews
- One complaint about stapling into designer clothing labels
- One mention of missed text notification
- Multiple mentions of reliable text notification system
Overall Impression:
Park Avenue Dry Cleaners stands out for its combination of reasonable prices, quality service, and personal attention. The owners are frequently mentioned by name, suggesting strong personal relationships with customers. The business distinguishes itself with modern features like text notifications and extra services like tech support. While there are a few minor issues noted, the overall customer satisfaction appears very high, with multiple reviews calling it the “best” in the area.
