Here’s a summary of what customers describe about Jen’s Cleaners:
Services:
- Dry cleaning
- Alterations/tailoring
- Specialty garment care (handling beaded items)
- Professional measurements
- Formal wear alterations (prom dresses, suits)
Quality of Service:
- Professional tailoring
- Well-executed alterations
- Reliable hem work
- Good pressing
- Careful handling of delicate items
- Customer measurements kept on file
- Timely completion of work
Staff & Management:
- Jen noted as super nice and helpful
- Professional tailor on staff
- Friendly service
- Personal touch with customers
- Remember customer details
- Share Korean peppers with customers
Turnaround Time:
- Alterations completed within about a week
- Orders ready on time consistently
Customer Experience:
- Accepts drop-offs from assistants
- Personal attention to customers
- Remembers customer preferences
- Builds long-term relationships
- Reliable service
Pricing:
- Note: Specific prices are not mentioned in the reviews, but customers describe the pricing as:
- “Reasonably priced”
- “Moderately priced”
- “Fair prices”
Overall Impression:
Jen’s Cleaners is valued for its combination of professional tailoring services and dry cleaning, with a strong emphasis on personal service. The business stands out for its attention to detail, reliable work quality, and friendly atmosphere. While specific prices aren’t mentioned, customers consistently describe the pricing as fair and reasonable. The personal touches, such as remembering customer preferences and sharing Korean peppers, contribute to a loyal customer base.
