Here’s a summary of what customers describe about Dryclean Central:
Pricing:
Dry Cleaning:
- Any Garment: $3.99 (advertised at $3.79)
- Non-Garment: $5.49
- Laundered Shirt: $2.49 (advertised at $2.29)
- Laundered Pant: $4.49
- Comforter: $24.99
- Down Comforter: $44.99
- Leather Coats: $55
Services:
- Dry cleaning
- Shirt laundering (with starch option)
- Same-day service
- Alterations (through Golden Stitching)
- Stain removal
- Pressing
- Combined services with in-house tailor shop
Quality of Service:
- Exceptional stain removal
- Perfect pressing
- Thorough cleaning
- Multiple attempts to remove difficult stains
- Commitment to customer satisfaction
- Professional level service
- Extends garment life
Staff and Management:
- Nate and team specifically praised
- Knowledgeable staff
- Friendly service
- Professional attitude
- Immediate problem resolution
- Extra effort for customer satisfaction
Facility Features:
- Two businesses in one location (dry cleaning and tailoring)
- Seamstress available 8:00 AM to 4:00 PM Monday through Saturday
- Sometimes works extended hours
Overall Value:
- Lower prices compared to competitors
- High quality despite lower prices
- Good economic value
- One-stop shop for cleaning and tailoring
Customer Experience:
- Quick turnaround
- Reliable service
- Consistent quality
- Problem resolution
- Willing to make multiple attempts to satisfy customers
- Convenient combined services
Overall Impression:
Dryclean Central distinguishes itself through competitive pricing while maintaining high-quality service. The combination of dry cleaning and tailoring services in one location adds convenience for customers. The business is particularly noted for its exceptional stain removal, professional pressing, and commitment to customer satisfaction, even when challenging situations arise. The pricing structure is transparent and considered reasonable for the quality provided, making it a valued service provider in Delaware.
