Here’s a summary of what customers describe about Mini Mall Laundromat:
Pricing:
- Card system: $1 for initial card purchase
- Washers described as “adequately priced for their size” (specific prices not mentioned)
- Budget-friendly according to customers
Services and Features:
- Self-service laundromat
- Drop-off service available
- Pick-up and delivery service
- Card payment system
- Free WiFi
- TV
- Comfortable seating area
- Ample parking
- Well-lit premises
Facility:
- Small in size (noted as the only drawback)
- Clean environment
- Good location
- Opens early
Staff and Management:
- Owners Mrs. Alice and Mr. Yung frequently mentioned
- Known for exceptional customer service
- Very helpful and friendly staff
- Strong community connection
- Described as “family in the hood”
Equipment:
- Machines reported to be in great condition
- Effective cleaning and drying
- Well-maintained equipment
Customer Experience:
- Positive reviews for cleanliness
- Good atmosphere
- Helpful staff
- Budget-friendly
- Quality cleaning results
Limitations:
- Small facility size
Overall Impression:
Mini Mall Laundromat stands head and shoulders above the rest in customer service and community atmosphere, special mention going to proprietors Mrs. Alice and Mr. Yung. Customers love the clean environment, well-maintained machines, friendly service, and card system that makes it convenient to do without coins. It is also said that prices are reasonable and budget-friendly. Indeed, it has made this laundromat a facility worth having within the community in Wilmington, DE, offering self-service and drop-off service, WiFi, and even TV.
