Here’s a summary of what customers describe about Surf N’ Suds:
Pricing:
- Mega Machines (~6 loads): $7.50
- Large Machines (~3 loads): $6.00
- Medium Machines (~2 loads): $4.50
- Top-Load Machines (single load): $3.00 ($3.50 with extra rinse)
- Dryers: $0.25 per 5 minutes
Services and Amenities:
- Open 24/7, 365 days a year
- Two locations: Bear and Newark, DE
- Multiple payment options: PayRange app, cash, coins
- Coin dispenser available on-site
- Security patrol during night hours
- Regular maintenance and cleaning
Equipment:
- Various washer sizes from single load to mega capacity
- Recently increased number of larger washers due to customer demand
- Multiple dryers (specific number not mentioned)
Cleanliness and Maintenance:
- Consistently described as clean and well-maintained
- Manager performs cleaning duties between 3:30-4:00 AM
- Regular maintenance by owner Scot Sauer
- All machines reported to be in working order
Customer Service:
- Family-owned and operated business
- Professional maintenance and management
- Positive interactions with staff and owner
Safety Features:
- Security patrols during nighttime hours
- Well-lit facility
- Safe environment emphasized
Overall Impression:
- Highly rated by customers
- Some customers drive extra distance specifically to use this laundromat
- Praised for cleanliness and convenience
- Popular with both Delaware and Maryland residents
Additional Notes:
- Established over a decade ago
- Founded by Scot Sauer, a Marshallton resident with HVAC background
- Located in shopping centers with other convenient businesses
In conclusion, Surf N’ Suds stands out as a well-managed, 24/7 laundromat with a strong focus on cleanliness, safety, and customer convenience. The pricing structure accommodates various load sizes, and multiple payment options make transactions hassle-free. Regular maintenance and cleaning schedules, along with security measures, create a reliable and safe environment. The recent addition of more large-capacity washers shows responsiveness to customer feedback. Despite some customers noting previous limitations in large washer availability, the facility has addressed this concern, contributing to its reputation as one of the area’s preferred laundromats.
