According to Laundry Near Me, here’s a summary of what customers describe about Downtown Cleaners:
Pricing:
- Described as having “great prices” by one customer
- Another customer mentions it’s “a bit on the pricey side”
- One customer felt the price for alterations might have been too low for the quality of work
- Specific prices are not mentioned
Services:
- Dry cleaning
- Alterations and tailoring
- Stain removal
- Garment restoration
Quality of Service:
- Consistently described as excellent and high-quality
- Praised for restoring garments to like-new condition
- Successful in handling difficult tasks like replacing pleats and complex alterations
Customer Service:
- Staff described as kind, helpful, professional, and accommodating
- Willingness to work with customers’ timelines
- New management noted as being nice and professional
Turnaround Time:
- Described as prompt
- Able to accommodate customers’ timelines
Expertise:
- Highly praised for both dry cleaning and alterations
- Successfully handled complex alteration requests
- Skilled at restoring damaged or stained garments
Additional Services:
- Saturday hours available, which customers appreciate
Overall Impression:
- Highly recommended by customers
- Many express loyalty and intention to return
- Appreciated for quality work in both cleaning and alterations
Notable Experiences:
- Restored a used Versace robe with a significant hole
- Successfully replaced pleats in a silk shirt when other cleaners wouldn’t
- Restored heavily stained white dress pants
- Performed complex alterations on a mother-of-the-groom dress
In conclusion, Downtown Cleaners appears to be a highly regarded dry cleaning and alteration service. As a prominent laundry Wilmington establishment, customers consistently praise the quality of both their cleaning and alteration services, with many considering them exceptionally skilled. Standing out from other laundry Wilmington options, the business excels in handling difficult tasks, from complex alterations to restoring heavily damaged or stained garments. While opinions on pricing vary slightly, most customers seem to find the prices fair for the quality of work provided.
For a laundry Wilmington business, the customer service is frequently mentioned as a strong point, with staff described as kind, helpful, and professional. The business seems to have a loyal customer base, with many expressing their intention to continue using Downtown Cleaners exclusively. The combination of high-quality work, excellent customer service, and the ability to tackle challenging cleaning and alteration tasks appears to make Downtown Cleaners a valued laundry Wilmington provider in their community.
