Here’s a summary of what customers describe about Silver Star Laundromat:
Pricing:
- Small wash: about $3.50
- Large wash: about $6.50
- Free drying with every wash
- $1 charge for a new laundry card
- Generally described as affordable
Services and Amenities:
- Washing and drying services
- Free WiFi
- Big TV
- Vending machine with candies and chips
- Security cameras
- Electronic card-based system for machines
- Self-serve kiosk for card purchases and reloading
Quality of Service:
- Consistently described as clean and well-maintained
- Machines reported to work well
- Some concern about water temperature not being hot enough
Customer Service:
- Staff (particularly Eddie and other attendants) praised for being friendly, helpful, and courteous
- Assistance offered with carrying laundry bags to and from cars
Atmosphere:
- Described as pleasant, safe, and welcoming
- Rarely crowded, depending on the time
Location and Hours:
- Located near Saint Francis Hospital in Wilmington, Delaware
- Usually opens daily around 7 AM
Overall Impression:
- Highly recommended by many customers
- Appreciated for cleanliness, friendliness, and good value
- Considered one of the best laundromats in the area by some customers
Additional Notes:
- Electronic card system may be inconvenient for one-time users
- Some customers suggest more seating is needed
- Long-term customers (up to 15 years) indicate consistent quality over time
In conclusion, Silver Star Laundromat appears to be a well-regarded local business in Wilmington, Delaware. It stands out for its cleanliness, friendly staff, and good value for money, with free drying being a notable perk. The electronic card system, while potentially inconvenient for one-time users, seems to work well for regular customers. The laundromat’s amenities like free WiFi, TV, and vending machines enhance the customer experience. The helpful staff, particularly Eddie, receive numerous positive mentions for their assistance and courtesy. While there are minor suggestions for improvement (more seating, hotter water), the overall sentiment is very positive, with many customers highly recommending the laundromat and expressing loyalty over many years. The combination of cleanliness, friendly service, and good pricing seems to make Silver Star Laundromat a valued part of its community.
