Here’s a summary of what customers and the business describe about Peninsula Cleaners in Millsboro:
Pricing:
- Described as “excellent” by customers
- Tuesday specials mentioned as “awesome”
- Specific prices not mentioned
Services:
- Dry cleaning
- Alterations and repairs
- Tuxedo rentals
- Rug cleaning
- Curtain and drape cleaning
- Linen and tablecloth cleaning
- Shoe repair
- Free pick up and delivery (mentioned as available)
Quality of Service:
- Generally described as excellent
- Alterations department praised for quality work, though longer wait times noted
- Good results reported for cleaning sports coats
Customer Service:
- Consistently described as friendly and helpful
- Staff (particularly Mary) mentioned by name for excellent service
- Accommodating to customers, even close to closing time
Eco-Friendly Approach:
- Advertised as coastal Delaware’s only eco-friendly clothes cleaners
- Uses “wet cleaning” process instead of traditional dry cleaning solvents
- Promotes use of biodegradable detergents
Convenience:
- Payment required when dropping off clothes
Overall Impression:
- Highly recommended by customers
- Praised for attentiveness to customer needs
- Appreciated for friendly service and quality work
Unique Selling Points:
- Eco-friendly cleaning process
- Wide range of services beyond just dry cleaning
- Emphasis on health and environmental benefits of their cleaning method
In summary, Peninsula Cleaners in Millsboro appears to be a well-regarded local business offering a range of cleaning and alteration services. Customers are very fond of the courteous and efficient service staff, with a majority mentioning one employee in particular named Mary. The business is unique due to its environmental method of cleaning; it utilizes what they refer to as “wet cleaning” that they maintain is healthier for people and the environment. Customers feel the pricing is great, especially Tuesday deals-no particular prices were quoted. Work quality is generally good, though some customers remark that sometimes alteration wait times are long. Overall, this business has, through a combination of quality service, friendly salaried staff, and a generally environmentally sensitive approach, engendered a real feeling among many customers of loyalty.