Here’s a summary of what customers and the company describe about Harbour Textile Rental Services, Inc.:
Services:
- Linen rental supply and commercial laundry services
- Serves hospitality, healthcare, and restaurant industries
- Provides linen, mat, and uniform rental services
Service Quality:
- Generally described as excellent
- Customers praise the reliability and consistency of service
- Recent improvements noted in inventory management and supply consistency
Staff:
- Delivery drivers are frequently mentioned by name (Andre, Justin, Ron)
- Described as personable, professional, helpful, and knowledgeable
- Praised for their positive attitudes and attention to detail
Pricing:
- No specific prices mentioned in the reviews or company information
Coverage Area:
- Serves a 10-state market area
- Range from Virginia to Ohio and from New Jersey to South Carolina
Company History and Structure:
- In operation since 1934
- Family-owned business
Notable Points:
- Recent improvements in service quality and customer satisfaction noted
- Customers appreciate the attention to detail in inventory management
- Emphasis on communication and commitment to excellence
Customer Service:
- Highly praised for personalized service
- Drivers noted for going above and beyond in customer interactions
- Company seems responsive to customer feedback and has made improvements
Conclusion: Harbour Textile Rental Services, Inc. appears to be a well-established, family-owned company popular for its customized service and reliability. One constantly hears praise about its polite delivery drivers, an improved inventory situation, and commitment to the best. While there isn’t any indication of price in these reviews, the service values appear very good. Operating since 1934 and having built a clientele base across 10 states, it certainly has learned how to adapt and evolve over time. For all hospitality, healthcare, and restaurant businesses that are in need of a reliable and very customer-oriented linen and uniform rental service, Harbour Textile Rental Services, Inc. is highly recommended.
