Here’s a summary of what customers describe about Bayshore Gardens Laundromat:
Pricing:
- Described as “great”
- Various sizes and prices available
- Specific amounts not mentioned
Payment Options:
- Coins (money changers available)
- Mobile app payment system
- Some initial learning curve noted
- One customer reported losing $30 while learning
- ATM on-site
Equipment:
Washers:
- High-efficiency machines
- 30% better dirt/water extraction
- Multiple sizes:
- 20 lb
- 30 lb
- 50 lb
- 80 lb machines
Dryers:
- Various sizes
- Reduced drying time needed
Staff:
Named employees:
- Melinda – highly praised
- Sandy – management/customer service
- Martha – noted for friendliness
- Lupe – helpful with orientation
Characteristics: - Professional
- Friendly
- Helpful
- Owner frequently present
Hours: - Attendant on duty: 8 AM – 3 PM daily
- 24-hour facility access
Facility Features:
- Air conditioning
- Folding tables
- Benches
- Vending (drinks/snacks)
- Detergent available for purchase
- Bathrooms (locked at night)
- Security measures
- Loyalty program through app
- Clean environment
Services:
- Self-service laundry
- Wash, Dry & Fold service
- Next-day pickup
- Text notifications
- Assistance with heavy loads
Notable Strengths:
- Exceptional cleanliness
- Modern equipment
- Professional staff
- Safety
- Convenient location
- Multiple payment options
- Spacious facility
Areas of Concern:
- Mobile app learning curve
- Some staffing availability issues
- Limited bathroom access at night
Additional Notes:
- Popular during post-hurricane period
- Positive customer service recovery noted
- Strong focus on cleanliness
- Comfortable atmosphere
- Quick service times (one hour noted for multiple loads)
The facility stands out for its modern equipment, cleanliness, and professional staff. While there are some minor issues with the payment app learning curve, the overall experience is highly rated. The combination of 24/7 access, multiple payment options, and excellent customer service makes it a preferred choice in the area.
