Here’s a summary of what customers describe about SuperMatt Laundry:
Business Background:
- Over 30 years in business
- 23 locations across Florida
- 24-hour operation
Facility Features:
- Open-air design (no doors)
- Men’s and women’s restrooms
- Indoor/outdoor benches
- Multiple change machines (4)
- Wi-Fi (though reported issues)
- Well-lit facility
- Good ventilation
- Adjacent to car wash
Equipment:
- Three sizes of washers
- Two walls of dryers
- Modern, up-to-date machines
- Generally good working condition
- Multiple washing baskets (though noted as insufficient during peak times)
Pricing:
- Described as “fair” and “reasonable”
- Specific prices not mentioned
Notable Strengths:
- Consistently clean facility
- Good location visibility
- Well-maintained equipment
- Multiple vending options (laundry supplies, snacks, drinks)
- 24/7 accessibility
- Good lighting
Areas for Improvement:
- Overcrowding issues
- Need for more dryers
- Need for more rolling baskets
- Limited folding table space
- Inconsistent Wi-Fi service
- Occasional cleanliness issues (reported floor problems)
Customer Concerns:
- Other customers leaving laundry in machines
- Littering issues
- Misplaced laundry baskets
- Peak time crowding
Facility Management:
- Regular maintenance
- Friendly staff
- Professional service notifications for out-of-order machines
The facility is generally well-regarded for its cleanliness and modern equipment, though recent reviews indicate some capacity issues during busy periods. The 24/7 operation and convenient location make it popular, but this has led to overcrowding concerns. The business has a long-standing reputation in Florida but faces challenges in meeting increased customer demand.
