Here’s a summary of what customers describe about Sun Country Cleaners:
Established:
- Operating since 1980 in Tampa Bay area
Services:
- Dry cleaning
- Wash, dry, and fold
- Stain removal
- Specialty garment cleaning
- Special handling for flood/hurricane-damaged clothing
- Text notifications for pickup
Staff Mentioned:
- Alma (noted for excellent service)
- Generally professional and knowledgeable staff
- Personal recognition of regular customers
Notable Strengths:
- Professional stain removal (including old/difficult stains)
- Expertise with delicate/vintage items
- Hurricane damage restoration
- Personal service (knowing customers by name)
- First-time customer discounts
- Text notification system
- Honest assessment of cleanable vs non-cleanable items
Pricing:
- Described as “reasonable” and “fair”
- First-time customer coupon (~$10 discount)
- Specific prices not mentioned in reviews
Customer Service:
- Professional staff
- Personalized service
- Upfront about cleaning limitations
- Accommodating during power outages
- Text notifications when orders are ready
Success Stories:
- Restored hurricane-damaged clothing
- Cleaned 30+ year old wedding gowns
- Removed difficult grease stains
- Restored vintage wool coats
The business appears to be a well-established professional cleaning service with strong expertise in handling both routine and challenging cleaning situations. Their personalized service and ability to handle difficult cleaning challenges seem to be key differentiators. Customers particularly value their honesty about what can be cleaned and their success with difficult stains and vintage items.