Here’s a summary of what customers describe about TJ’s Tubs:
Management/Staff Mentioned:
- Tom and his wife
- Wendy
Services:
- Self-service laundry
- Wash, dry, and fold service
- Drop-off service
- Special item cleaning (tablecloths, rugby uniforms)
- Large load/oversized item cleaning
Pricing Examples:
- Large comforter: $5.50 (wash and dry)
- Described as “reasonable” and “not a fortune”
- Competitive pricing noted as initial draw for customers
- Handles large volumes (100+ lbs mentioned)
Specialties:
- Rugby uniform cleaning
- Oversized items
- Heavy-duty cleaning (blood, dirt, sweat)
- Table coverings
- Bulk laundry
Facility Features:
- Clean machines
- Industrial-sized equipment
- Detergent available for purchase
- Change/quarters available
- Safe environment
Customer Service:
- Notification when clothes are ready
- Quick turnaround
- Attention to detail
- Helpful staff
- Personal attention to special items
- 11+ years of consistent service noted
Strengths:
- Trusted with large volumes
- Consistent quality
- Professional stain removal
- Clean facility
- Friendly, family-like atmosphere
- Long-term customer relationships
The business distinguishes itself through excellent customer service, ability to handle challenging cleaning tasks, and maintaining long-term customer relationships. Notable for both self-service and full-service options, with particular expertise in handling specialized cleaning needs.