According to Laundry Near Me, here’s a summary of what customers describe about Friendly Laundry, here’s the summary:
Pricing:
- Described as “least expensive in Winter Haven”
- “Reasonable prices”
- Promotional offer: $1 bonus when loading $1 on laundry card
- No specific machine prices quoted
Equipment:
- Large/extra-large washers and dryers
- Laundry card payment system
- Some issues reported with card double-charging
Facility Features:
- Air conditioning (consistently cold)
- Multiple fans
- Clean restrooms
- Folding tables
- Snack availability
- Parking in front
- Shopping carts available
- Attendant always present
Services:
- Self-service laundry
- Wash and fold service
- Assistance for disabled/injured customers
Cleanliness:
- Consistently praised for cleanliness
- Clean folding tables
- Clean bathrooms
- Well-maintained facility
- Some variance in cleaning depending on staff shift
Staff/Service:
- Generally very helpful and friendly
- Mixed reviews about different shifts
- Notable staff members:
- Jill (praised for helping autistic customer)
- Shol mentioned positively
- Owner present and engaged
Notable Aspects:
- Black-owned business
- Limited hours (due to security concerns)
- Busy on Saturdays
- Recent changes in service quality noted by some long-term customers
- Current promotional offers
- Accommodating to disabled customers
While pricing is variously described as reasonable or inexpensive, with a promotion for laundry cards noted, no specific per-wash or per-dry prices are quoted in the reviews. The business seems to compete on the basis of cleanliness, customer service, and facility quality rather than price alone.