According to Laundry Near Me, here’s a summary of what customers describe about Dryclean USA:
Prices:
- Described as “excellent”
- “Very reasonable”
- “Diesel Price” (likely meaning good/reasonable)
- “Inexpensive”
- Specific amounts not mentioned
- “Does not overcharge” (regarding alterations)
Staff Mentioned:
- Norka/Norita (alterations specialist)
- Nora/Nora Alvarez (front counter)
- Martin
Services Offered:
- Dry cleaning
- Alterations/sewing
- Pressing
- Uniform cleaning
- Rush service available (4-hour turnaround mentioned)
Quality of Service:
- Quick turnaround
- Professional results
- Rush service available
- Consistent quality
- Above and beyond service
- Perfect alterations
- Long-term reliability
Staff Characteristics:
- Friendly
- Attentive
- Professional
- Willing to go “above and beyond”
- Always smiling
- Efficient
- Good listeners
Notable Strengths:
- Family-owned business
- Long-term customer retention (some for 12-25 years)
- Quick service
- Professional results
- Expert alterations
- Customer-focused approach
- Rush accommodation
Customer Experience:
- Consistent quality
- Professional service
- Quick turnaround
- Personal attention
- Reliable results
- Emergency accommodation
- Satisfied long-term customers
Summary:
Although the exact dollar amounts aren’t mentioned, it would appear Dryclean USA’s prices remain reasonable, with the most valuable in town. Where this business really shines, though, is its employees; Norka, with alterations, and Nora at the front counter, is each frequently cited for her knowledge and customer service. The low prices, added to the quality of the service and professional employees, result in a loyal clientele – many customers have been keeping relationships for ten or more years. This company is especially known for its alteration services and rush orders if needed.
