Here’s a summary of what customers describe about Martinizing Cleaners:
Environmental Approach:
- Uses GreenEarth Cleaning process
- Environmentally responsible methods
- Skin-friendly cleaning solutions
Pricing Examples:
- $22 for detailed manual cleaning (princess costume)
- Described as “fair,” “reasonable,” and “very reasonable”
Services:
- Dry cleaning
- Expert alterations
- Garment care
- Stain removal
- Comforter laundering
- Uniform cleaning
- Delicate fabric handling
Quality Features:
- Specialized stain removal
- Quick turnaround times
- Early completion common
- Pick-up service (2x weekly)
- Text notifications
Notable Customer Experiences:
- Successful difficult stain removal
- Wedding preparation
- Prom dress cleaning
- Uniform cleaning
- Emergency service (funeral attire)
Staff Characteristics:
- Owner (Rob) mentioned positively
- Honest (returns valuables found in pockets)
- Helpful staff
- Professional service
- Reliable communication
Business Strengths:
- Consistent quality
- Realistic timelines
- Often completes work early
- Trustworthy handling
- Long-term customer retention
Customer Base:
- Many long-term customers (2+ years, 30+ years mentioned)
- Local area focus
- Professional clientele
- Special occasion services
The business stands out for its combination of environmental responsibility, reliable service, and strong customer relationships, with particular emphasis on honest business practices and quality results.
