Here’s a summary of what customers describe about D.M.C Coin Laundry:
Prices:
- No specific prices mentioned in reviews
- Mentions laundry supplies being cheaper than store prices
- Rewards program through app offering free drying and discounted laundry
Payment Systems:
- Laundry Boss app available for mobile payments
- Rewards program for frequent customers
Staff Mentioned:
- Sofia – praised for kindness and cleanliness
- Maggie (Spanish lady) – mixed reviews, some praise her service, others note rudeness
- Falicia – noted for cleanliness and positive attitude
- Ani – praised for helpful service
- Morning shift lady – noted as hardworking
- Spanish “mami” (manager) – mixed reviews
Facility Features:
- Clean environment
- Good quality machines
- Laundry carts available
- Laundry supplies for sale
- Operating hours: Last wash at 10 PM, closes at 11 PM
Services:
- Self-service laundry
- Staff assistance available
- Laundry supplies sales
- Mobile payment option
- Rewards program
Staff Characteristics:
Mixed reviews depending on specific staff members:
- Some noted as helpful and kind
- Others described as rude
- Professional handling of difficult customers
- Assistance with machine selection
- Help with payment systems
Customer Experience:
- Long-term customers (some for 3+ years)
- Generally positive experiences
- Available machines
- Clean facility
- Some issues with staff attitude
- Strong defender of service quality against negative reviews
Notable Features:
- Regular cleaning
- Machine availability
- Mobile payment system
- Reward program
- Competitive pricing on supplies
Summary:
Although the reviews do not mention specific prices, D.M.C Coin Laundry is noted for competitive pricing on supplies and a rewards program through their app. The facility is clean and has machines available, though the service of the staff is mixed. This business offers modern payment options and a loyalty program; customer experiences vary depending on which of the staff is working. The facility seems to have its loyal customers, some even going as far as defending it from negative comments.