Here’s a summary of what customers describe about Laundry Station:
Prices Mentioned:
- Described as “a little pricey”
- Dryer cost: $3.00 per cycle
Services/Features:
- Self-service laundry
- App payment option (alternative to coins)
- Multiple washing machines and dryers
- Variable wash settings available
Staff Mentioned:
- Denise (praised for pleasant attitude)
- Lala/Laura (noted for patience and cleanliness)
- Carmen (Manager)
Equipment:
- Good quality washing machines
- High water usage noted positively
- All equipment functional
- Multiple machine options
- Machines with various washing settings
Facility Features:
- Clean environment
- Limited number of baskets
- Dryer filter maintenance needed daily
- Multiple locations mentioned
Issues Noted:
- Limited laundry baskets
- Abandoned laundry in machines
- Dryer filter maintenance concerns
- Price point higher than some alternatives
Staff Characteristics:
- Helpful
- Patient
- Pleasant
- Good customer service
- Attentive to cleanliness
- Professional
Positive Aspects:
- Clean facility
- Good atmosphere
- Helpful staff
- Multiple payment options
- Working equipment
- Plenty of machines
Areas for Improvement:
- Daily dryer filter cleaning needed
- More baskets needed
- Address abandoned laundry issue
- Price concerns
Summary:
Clean laundromat with good machines but a bit overpriced. The dryers run $3.00 a cycle. The friendly service was one major reason, Denise, Lala/Laura, Carmen being some of the most named; modernized pay options-app; overall, the operational quality of machines. The place generally keeps decent facility conditions and is serviceable for customers; noted are operational complaints of few baskets for customer use, dryers needing maintenance. The combination of professional staff and good equipment quality, however, seems to justify the higher price for many customers.