Here’s a summary of what customers describe about Spin Wash & Dry:
Prices:
- Charges by kg (specific rate not mentioned)
- 50k for pickup and delivery service
- Cheaper than hotel laundry services
- Cheaper than Grab delivery
- No credit cards accepted (cash only)
Services:
- Wash, dry, and fold
- Pickup and delivery to hotels/locations
- Same-day service available
- Shoe cleaning
- Stain removal
- Standard turnaround: Morning drop-off ready by 6 PM
Special Features:
- Inventory system:
- Count items with customer
- Write down all items
- Track number of pieces
- Honest service (returned found money – 1 mill mentioned)
- Discount offered when service delayed
- Google Chat communication available
Quality Aspects:
- Clothes returned:
- Well-folded
- Fresh smelling
- Properly cleaned
- Stains successfully removed
- No lost items reported
- Accurate timing estimates
Staff:
- Pretty and friendly owner noted
- Quick to respond
- Professional service
- Honest staff
Customer Experience:
- Easy appointment scheduling
- Quick response time
- Reliable service
- Good communication
- Accurate timing
- Multiple visits during vacation stays
- Alternative to expensive hotel laundry
Notable Strengths:
- Convenient pickup/delivery
- Same-day service capability
- Professional handling
- Cost-effective compared to hotels
- Honest business practices
- Reliable timing
- Quality cleaning
Unique Notes:
- Review mentions massage services and courses (possible mixed review with another business)
- Popular with hotel guests
- Used multiple times by travelers during their stays
Summary:
Green Laundry is positioned as a more affordable option compared to the laundry service in hotels, which seems especially appealing to travelers. Specific prices per kg are not provided, but repeatedly, it is described as affordable compared to hotels; a 50k rate for pickup/delivery service was noted. Its unique selling proposition: very convenient, reliable, and good quality of service when handling tourist laundry.