Here’s a summary of what customers describe about LaundryVIP:
Location:
- Recently moved 13 doors east (near dentist)
- Located in Hialeah
Staff Mentioned:
- Barbara
- Yoania
- Niurka
Facility Features:
- New machines
- Clean environment
- Air conditioning (“clima increíble”)
- Shopping carts available
- HUEBSCH app integration (noted as not fully functional)
- Organized space
Services:
- Self-service laundry
- Drop-off service
- Regular cleaning of machines (noted at closing time)
Customer Experience:
- Professional service
- Timely delivery
- Organized facility
- Tranquil environment
- Staff assists with carts
- Detailed explanation of services
- Proactive customer service
- Weekly regular customers noted
- Highly recommended by customers
Quality Aspects:
- Very clean facility
- Well-maintained
- Professional handling of clothes
- Consistent service quality
- Regular machine maintenance
Pricing:
- Described as “asequibles” (affordable)
- “Great price”
(No specific prices mentioned)
Notable Aspects:
- Strong positive customer feedback
- Long-term customer loyalty
- Professional staff
- Emphasis on cleanliness
- One disputed negative review mentioned
- Recommended for families and friends
The facility stands out for its cleanliness, professional service, and strong customer loyalty, with particularly positive feedback about staff attention and facility maintenance.
(Note: Several reviews were in Spanish, indicating a significant Spanish-speaking customer base)