Here’s a summary of what customers describe about OXXO Care Cleaners:
Pricing:
- 15% discount mentioned for first-time customers
- No specific prices quoted
Services Offered:
- Dry cleaning
- Pressing
- Stain removal (including difficult stains like Sharpie)
- Alterations (“bottom fix” mentioned)
- Same-day service available (15-minute turnaround mentioned for pressing)
Unique Features:
- 24/7 ATM-style pickup system
- OXXO locker system for after-hours pickup
- Automated window pickup system
Facility:
- Clean appearance
- Pleasant smell
- Easy access location
- Good location
Staff Mentioned:
- Angie (front counter)
- Claudia
- Flor
Customer Service:
- Professional greeting
- Detailed explanation of pickup process
- Friendly staff
- Accommodating
- Staff walks clothes to car
Quality of Service:
- Successful stain removal (even difficult stains)
- Thorough cleaning
- Some minor issues noted (creased lapel mentioned)
- Quick turnaround times
- Garments described as looking “brand NEW”
Notable Features:
- Convenient 24/7 pickup
- Same-day service available
- Professional stain treatment
- Spot testing for delicate items
- Mixed opinions about automated pickup window
While a 15% first-time customer discount is mentioned, no specific service prices are quoted in the reviews. The business appears to differentiate itself through convenience features, quality of service, and specialized cleaning capabilities rather than pricing.
