Here’s a summary of what customers describe about Clothes Clinic Dry Cleaners:
Staff Mentioned:
- Cliff (owner) – frequently praised
- Marlo (Cliff’s wife)
- Noted for remembering customers by names
Services:
- Dry cleaning
- Custom alterations
- Special handling (bulletproof vests)
- Suit care
- Dress shirt cleaning/pressing
- Next-day service
- Pickup and delivery
- Clothing repair
- Rush service available
Quality Aspects:
- Clothes returned “pin straight”
- Can restore old dress shirts
- Professional results
- Consistent quality
- Proactive problem identification
- Impeccable standards
Customer Service:
- Owners know customers by name
- Professional approach
- Accommodating schedule
- Fast service
- Honest about service limitations
- Proactive problem solving
- Friendly atmosphere
Notable Strengths:
- Long-term customer retention (multiple 10-20 year customers)
- Expertise in handling specialized items
- Quick turnaround
- Reliability
- Problem resolution
- Quality consistency
- Customer recognition
Staff Characteristics:
- Professional
- Knowledgeable
- Honest
- Responsive
- Accommodating
- Friendly
- Reliable
Business Practices:
- Transparent communication
- Quality guarantees
- Willingness to replace damaged items
- Proactive issue identification
- Flexible scheduling
- Convenient location
Prices:
- Described as “Great prices”
- Specific prices not mentioned
Summary:
While prices are not indicated other than “great,” Clothes Clinic Dry Cleaners excels in service quality and customer relationships. Owned and operated by Cliff and Marlo, this business has held onto customers for decades with continued quality, professionalism, and attention to detail. From simple dry cleaning into more specialized alterations, all services are provided, including special attention noted for professional attire and restoration of garments.