Here’s a summary of what customers describe about Crane’s One Hour Cleaners:
Prices:
- Described as “unbeatable”
- “Very competitive”
- “Fair prices”
- “Very reasonable” for wedding items
- Specific prices not mentioned
Services:
Regular Services:
- Same-day dry cleaning
- Pressing and steaming
- Wedding dress cleaning (in-house)
- Wedding accessories (runners and napkins)
- Military uniform cleaning
Specialty Services:
- Mold removal
- Delicate/vintage item cleaning
- Home delivery (offered by staff on their route home)
Notable Features:
- Family-owned business
- In-house wedding dress cleaning (no out-of-state shipping)
- Same-day service available
- Local business with long-standing presence
Service Timing:
- Same-day service available
- Some delays noted due to staff shortages
- Accommodating for rush orders
Customer Service:
- Friendly staff
- “Adorable” lady manager mentioned
- Accommodating and flexible
- Honest about potential risks with delicate items
- Goes above and beyond (staff offering personal delivery)
Quality:
- Successfully handles difficult cleaning challenges
- Skilled with delicate items
- Particularly praised for:
- Wedding dress preservation
- Military uniforms
- Mold removal
- Stain removal
Customer Experience:
- Long-term customers
- Consistently positive experiences
- Understanding about occasional delays
- Convenient location for some customers
Challenges Noted:
- Sometimes runs behind schedule due to staff shortages
- Customers seem understanding of delays
Summary:
While specific prices aren’t listed, Crane’s One Hour Cleaners is consistently described as competitively priced with fair rates. The business stands out for its family ownership, in-house wedding dress cleaning, and personal service touches like staff offering home delivery. Despite occasional delays due to staff shortages, customers praise the quality and value of service.