From the reviews of Aaxon Laundry Systems:
Pricing Notes:
- Price increases noted without prior notice
- Extra rinse cycle charges mentioned
- “Cost of living” increases cited in contract
- $5 credit offered for reviews
- Specific base prices not quoted
Services Offered:
- Commercial laundry equipment distribution
- Equipment maintenance and repairs
- App-based payment system
- Refund processing
- Equipment installation for condos/communities
Equipment Features:
- Large capacity machines
- Front-load washers available
- WiFi-connected machines
- App-based operation
- Extra rinse cycle option
Service Response:
- Next-day service common
- Quick response to maintenance requests
- Prompt text message responses
- Fast repair turnaround
- Immediate ticket creation
App functionality:
- Mixed reviews on app performance
- Issues with password retention
- Machine availability feature not working as promised
- Described as “clunky”
- Recent updates mentioned
- Eliminates need for quarters
Technical Issues Addressed:
- Noisy washer repairs
- Credit card reader problems
- Vent cleaning
- Machine stabilization
- Storm damage repairs
Coverage Area:
- Florida
- Alabama
- Georgia
- North Carolina
- South Carolina
- Virginia
- Tennessee
- Kentucky
- Caribbean
Customer Service:
- Polite staff
- Responsive technicians
- Communication issues noted
- Staff turnover concerns
- Mixed reviews on refund processing
Positive Features:
- Convenient payment system
- Large capacity machines
- Quick maintenance response
- Professional service
- Modern technology integration
Concerns:
- Unexpected price increases
- App functionality issues
- Communication gaps
- Sales promises vs. reality
- Password retention problems
Summary:
While specific prices aren’t quoted, Aaxon Laundry Systems appears to be a large-scale commercial laundry equipment provider with mixed reviews. Their strength lies in quick maintenance response and modern payment systems, but they face criticism regarding app functionality and communication. The transition from traditional coin operations to app-based systems receives both praise for convenience and criticism for technical limitations.
