Here’s a summary of what customers describe about Boca Laundry and Cleaners:
Pricing Notes:
- Described as “reasonable” prices
- Mention of receiving a discount during an emergency situation
- Specific prices not quoted in reviews
Services Offered:
- 24-hour self-service laundry
- Dry cleaning
- Pick-up and delivery service
- Same-day service available
- Wash and fold service
- Specialty cleaning (comforters, quilts, graduation gowns)
- Stain removal
- Emergency laundry service
Staff Mentioned:
- Marcella (owner, frequently praised)
- Luis
- Juan
- Family-owned business
Facility Features:
- Modern coin-operated machines
- Clean environment
- Plenty of parking
- Folding tables
- New machines
- Quick service times
Service Quality:
- Successful stain removal
- Careful folding
- Clothes wrapped in plastic
- Professional pressing
- Thorough cleaning
Notable Characteristics:
- Family-owned business
- Personal attention
- Prompt service
- Clean facility
- Reliable machines
Location Benefits:
- Convenient parking
- Accessible location
- Customers travel from other areas (e.g., Deerfield Beach)
- Safe enough for late-night service (mentioned Uber use)
Customer Experience:
- Friendly staff
- Personal treatment
- Above-and-beyond service
- Quick turnaround
- Emergency accommodation
Special Mentions:
- Handling of difficult items (waterproof mattress pad)
- Cashmere care
- Graduation gown pressing
- Heavy load accommodation (12 loads mentioned)
- Follow-up service (calling about forgotten items)
Summary:
While specific prices aren’t quoted, Boca Laundry and Cleaners is consistently praised for reasonable pricing and exceptional service. The business stands out for its family-owned atmosphere, modern facilities, and willingness to accommodate emergency situations. The combination of 24-hour self-service and full-service options, along with the personal attention from staff (particularly Marcella), appears to create a loyal customer base that travels from neighboring areas for their services.
