Here’s a summary of what customers describe about Village Wash House Inc:
Pricing:
- Wash and fold service charged by the pound
- Noted as “way cheaper” for single-person loads
- Specific per-pound rate not mentioned
Services:
- Self-Service:
- Basic laundry facilities
- Working machines
- Clean environment
- Wash & Fold Service:
- Next-day pickup available
- Charged by weight
- Reliable completion times
- Quality folding noted
- Cost-effective for individual customers
Facility Features:
- Clean environment
- Working machines
- Snacks available
- Spacious (“roomie”)
- Need for more carts mentioned
Staff:
- Morning attendant works 7 days/week
- Friendly and attentive personnel
- Previous employee “Mr Pat” remembered positively
- Staff described as underpaid
- Need for more attendants noted
Customer Traffic:
- Less busy in afternoons
- Long-term customers (since 1996)
- Regular wash & fold service users
Service Quality:
- Reliable timing for wash & fold service
- Good folding quality
- Consistent service
- Machine maintenance generally good
Improvements Since 1996:
- Overall facility improvement noted
- Needs more:
- Carts
- Staff
- Better staff compensation
Notable Characteristics:
- Family-owned (“mom and pop”)
- Basic but functional
- Reliable service
- Long-standing business
- Regular customer base
Summary:
Village Wash House Inc offers both self-service laundry and wash & fold services, with the latter being particularly praised for value and reliability. While specific prices aren’t listed, the wash & fold service is noted as cost-effective for individual customers. The facility maintains a clean, functional environment with working machines, though it could benefit from more carts and staff. The business has shown improvement over its years of operation and maintains a loyal customer base through consistent service.
