Here’s a summary of what customers describe about B’s Dry Cleaners:
Pricing:
- Described as “low-cost”
- Suit cleaning mentioned as less than expected ($30)
- Specific pricing details not provided for most services
- Noted for fair pricing (“won’t try to rip you off”)
Services Offered:
- Dry cleaning
- Alterations
- Tailoring
- Stain removal
- Dress cleaning and alterations
- Suit cleaning and pressing
Staff:
- Miss Vivian specifically mentioned
- Female staff member noted for being kind and fair
- On-site seamstress (noted as being busy)
- Consistently praised for customer service
Quality of Service:
- Excellent stain removal (mentioned specifically for red soda on trench coat)
- Consistent quality over long-term use (5+ years mentioned by multiple customers)
- Perfect alterations
- Professional pressing
- Quick turnaround on most services
- Longer wait times possible for alterations
Customer Service:
- Welcoming atmosphere
- Friendly staff
- Long-term customer retention
- Makes customers feel welcomed
- Professional treatment
Summary:
B’s Dry Cleaners emerges as a well-established dry cleaning business with a strong reputation for quality work and fair pricing. While specific prices aren’t detailed for most services, customers consistently mention the costs being lower than expected and reasonable. The business stands out for its comprehensive services, including challenging stain removal and alterations. The on-site seamstress is noted as being excellent but often busy, suggesting advance planning is needed for alteration services. Customer service appears to be a significant strength, with staff (particularly Miss Vivian) receiving consistent praise. The combination of quality work, fair pricing, and excellent customer service has resulted in long-term customer loyalty, with multiple reviewers mentioning using their services for 5+ years.