Here’s a summary of what customers describe about Sun Country Cleaners:
Services Mentioned:
- Dry cleaning
- Alterations/hemming
- Wash and fold service for businesses
- Special items cleaning (sleeping bags, comforters, military uniforms)
- Shirt pressing/laundering
Turnaround Times:
- Shirts: 2-3 days typical
- Some items completed ahead of schedule
- Example: Suits completed in less than 24 hours
- Down comforters handled efficiently
Staff Specifically Mentioned:
- Victoria (Ulmerton Road location) – noted for quality control
- Marjorie/Margie (morning shift) – known for personal service
- Jessica – praised for customer service
- Consistent recognition of customers by name
Quality of Work:
- Successfully handles high-value items ($700 shirt mentioned)
- Expertise with:
- Men’s suits
- Dress shirts
- Gowns
- Military uniforms
- Down comforters
- Sleeping bags
Customer Service Features:
- Text notifications
- Night-before pickup confirmations
- Problem resolution (mentioned collar finishing issue)
- Staff stability noted as important to customers
- Long-term customer relationships (25+ years mentioned)
Prices:
- Described as “fair”
- Specific prices not mentioned
- Noted as meeting expectations for value
Location Details:
- Ulmerton Road location near Bascoms specifically praised
- Multiple locations mentioned
- Some customers willing to drive considerable distance (hour mentioned) for preferred staff
Overall Impression:
Reviews emphasize long-term customer relationships, consistent quality, and strong staff performance. The business appears to handle both routine dry cleaning and special requests effectively, with particular praise for specific staff members and locations. While exact pricing isn’t mentioned, value and quality are consistently highlighted.
