Here’s a summary of what customers describe about Scott’s Cleaners:
Pricing:
- Described as “fair” and “good”
- Specific prices not mentioned
- Complimentary button reattachment service
- Competitive pricing compared to other cleaners (mentioned in comparison to “Sun”)
Services:
- Dry cleaning
- Wedding dress cleaning and preservation
- Alterations and seamstress work
- Leather and suede cleaning
- Commercial laundry (hotel service)
- Same-day service available
- Custom alterations
- Button repair (free)
- Wedding gown processing and boxing
Quality of Work:
- “Exceptional” results
- Successful stain removal
- Expertise with delicate materials
- Consistent quality
- Specializes in leather/suede work
- Professional wedding dress handling
Customer Service:
- Owner (Ed) personally responds to concerns
- Friendly staff
- Honest (returns money left in pockets)
- Long-term customer relationships (34+ years mentioned)
- Pleasant attitude
- Responsive service
Business Characteristics:
- Family-owned
- Long-standing business
- Reliable service
- Quick turnaround times
- No history of lost items
- Strong reputation in local area
Overall Impression:
Reviews indicate a well-established, family-owned business with a strong focus on quality and customer service. While specific prices aren’t mentioned, customers consistently describe the pricing as fair, especially given the quality of service. The business appears to excel in handling specialty items and maintaining long-term customer relationships.
