Here’s a summary of what customers describe about Simply Cleaner:
Pricing:
- Wash & Fold: $1.30 per pound
- Washers:
- Small (normal load): $3.00
- Large machines: up to $7.00
- Described as “reasonably priced”
- Military uniform cleaning available (price not specified)
Services:
- Dry cleaning
- Wash & fold (same-day service available)
- Alterations/tailoring
- Self-service laundry
- Military uniform cleaning
- Special garment handling (formal wear, JROTC uniforms)
- Stain removal
- Pressing services
Facility Features:
- Multiple washer sizes
- Multiple dryers
- Seating area
- Clean facility (especially during business hours)
- Various machine sizes available
- Self-service and full-service options
Management:
- Family-run business
- Owners: Kelly and husband
- Known for personal attention
- Quick response to equipment issues
- Offer refunds when needed
Quality of Service:
- Exceptional folding (plastic wrapped)
- Same-day service available
- Quick turnaround
- Professional handling of expensive garments
- Some issues reported with delicate items (resolved through customer service)
Hours:
- Extended hours
- Best service during dry cleaning business hours
Customer Service:
- Friendly staff
- Professional communication
- Responsive to issues
- Proactive customer updates
- Willing to correct mistakes
- Personal attention to customers
Overall Impression:
Reviews indicate a well-managed, family-operated business with strong customer service. While prices are slightly higher for wash & fold service, customers note the quality justifies the cost. The facility maintains high standards during business hours, though some note differences in cleanliness after hours.
