Here’s a summary of what customers describe about K & T Alterations & Dry Cleaning:
Key Staff:
- Owners: Kim and Tommy (husband and wife)
- Staff: Timmy/Tim (afternoon service)
- Family-run business
Locations:
- Multiple locations mentioned:
- Melbourne
- Bayside Lakes (Palm Bay)
Services:
- Dry cleaning
- Alterations
- Pants/shorts hemming
- Dress alterations
- Suit alterations
- Pageant gown alterations
- Pick-up and delivery available
- Rush services available
- On-site laundry
Service Quality:
- Quick turnaround times:
- Same-day service possible for urgent needs
- Standard alterations: 2-5 days noted
- Accommodates rush orders
- Willing to transfer items between locations
- Clean establishment
- Professional results
Customer Service Highlights:
- Family-friendly atmosphere
- Accommodating with special requests
- Responsive to customer feedback
- Professional and courteous staff
- Attention to customer satisfaction
- Willingness to correct any issues
Overall Impression:
K & T stands out for its family-operated approach and exceptional customer service. While specific pricing isn’t mentioned, reviews consistently describe pricing as fair and affordable. The business appears to excel in both alterations and dry cleaning, with flexibility for rush orders and strong emphasis on customer satisfaction. Multiple reviewers mention it’s the “best in the area.”
