From the reviews of WashBoard Laundry Co.:
Pricing:
Machine prices:
- 20lbs: $5
- 45lbs: $7
- 65lbs: $8
- 85lbs: $10
(Pickup/delivery service prices not mentioned in reviews)
Equipment/Facility Features:
- State-of-the-art machines
- Four folding tables
- Credit card payment through PayRange app
- Coinless payment system
- Four separate compartments for detergent (prewash, powder, liquid, softener)
- Music playing
- Fans for cooling
- No WiFi mentioned as a drawback
- Clean, spacious facility
- Semi-open air design
- No detergent available for purchase on-site
Services:
- Self-service laundry
- Pickup and delivery service
- Professional wash and fold service
- “Drawer-Ready-Product” system:
- Sorting by gender
- Sorting by size
- Sorting by color
- Sorting by use
- 24-hour turnaround mentioned
- 7-day service
- Commercial and residential service
Notable Characteristics:
- Family-owned business
- Professional W-2 employees
- Known for honesty (returning money found in pockets)
- Clean environment
- Safe atmosphere noted by single females
- Not 24-hour operation (mentioned as drawback)
Issues Noted:
- Staff using all folding tables for commercial orders
- Limited table availability for walk-in customers
- Height of machines might be difficult for shorter people
- No detergent available on-site
Customer Experience:
- Highly praised for efficiency
- Quick service
- Professional handling
- Accommodating special requests
- Particularly popular with:
- Working parents
- Busy households
- Single parents
- Emergency situations (e.g., tornado victims)
Overall Impression:
WashBoard Laundry Co. stands out as a modern, clean facility offering both self-service and full-service options. While some operational issues exist (particularly regarding folding table availability), the business is highly regarded for its professional service, cleanliness, and efficiency. The pickup/delivery service receives particular praise for its organization and attention to detail. The facility appears to successfully balance traditional laundromat services with modern amenities and professional wash/fold services.