Here’s a summary of what customers describe about Ar-Pat’s Dry Cleaners:
Pricing:
- Described as “expensive” by one customer but considered worth it
- Others mention “fair pricing” and “reasonable” prices
- Specific prices not mentioned in reviews
Services:
- Dry cleaning
- Stain removal (including successful permanent marker removal)
- Dress shirt cleaning and pressing
- Drive-in window service
- Special attention to:
- Starching
- Pressing
- Button care (especially on dress shirts)
Quality of Service:
- Generally high quality results
- Occasional missed items, but willing to redo at no charge
- Known for:
- Crisp pressing
- Perfect shirt handling
- Careful treatment of buttons
- Successful stain removal
- Consistent quality
- On-time service
Notable Characteristics:
- Family-owned business
- Long-term customer relationships (10+ years mentioned)
- Willing to attempt difficult stains other cleaners won’t try
- Drive-through service available
Customer Service:
- Staff consistently praised for:
- Courtesy
- Cheerfulness
- Friendliness
- Energy
- Professionalism
- Excellent customer service noted repeatedly
- Willing to correct any issues free of charge
Overall Impression:
Ar-Pat’s Dry Cleaners is regarded as one of the best cleaners in their city. Their work is high quality, and they are good at customer service. Many customers describe them as on the high side regarding price. However, the clients say that it is worth paying because the quality justifies the price. They are very good at cleaning dress shirts and obstinate stains. Many customers have been with them for years. It would appear that their skilled cleaning services together with friendly, professional employees are their key asset.