From the reviews of OXXO Cleaners that Care:
Pricing:
- Described as “affordable prices” (specific amounts not mentioned)
- Free pickup and delivery service
Services:
- Core Services:
- Dry cleaning
- Hand-ironing
- Stain removal (notably successful with difficult stains)
- Tailoring/alterations (hemming mentioned)
- 24/7 ATM-style pickup system
- Additional Services:
- Free pickup and delivery
- Special garment handling (wedding dresses, tuxedos)
- Rush orders available
- On-site cleaning
Staff:
Notable mentions:
- Armando (front desk) – praised for rush order handling
- Anibal – positively mentioned
- Staff remembers customers’ names
- Generally polite and efficient
- Some feedback about register staff needing to be more friendly
Facility Features:
- Well-maintained facility
- Positive atmosphere
- State-of-the-art cleaning equipment
- On-site cleaning facility
- 24/7 ATM-style pickup system
Quality of Service:
- Successful stain removal (even long-term stains)
- Quality handling of formal wear
- Quick turnaround (except during holidays)
- Careful handling of garments
- Professional results
Customer Service:
- Personal approach
- Understanding of customer situations
- Accommodating with rush orders
- Some delays noted during holidays
- Friendly atmosphere
Overall Impression:
A modern dry cleaning facility combining traditional quality (hand-ironing) with contemporary convenience (24/7 pickup, free delivery). While generally receiving high praise for service quality and stain removal, there are occasional mentions of holiday delays and varying staff friendliness. The facility distinguishes itself with convenient services and successful handling of difficult cleaning challenges. Their combination of traditional methods and modern technology appears to deliver consistent results at affordable prices.
