From the reviews of Coin Laundry & Dry Cleaning:
Pricing:
- Washing machines:
- 6-loader: $7
- 4-loader (medium): $5
- Noted as $0.50-$1 more than competitors
- Described as “best price in town”
- “Economical” services
- Wash & fold service cheaper than self-service (according to customers)
- Specific dry cleaning prices not mentioned
Services:
- Self-service laundry
- Wash & fold service
- Dry cleaning
- Alterations
- Same-day service available
- Emergency service available
Facility Features:
- Air conditioning
- Hot water available
- Clean environment
- “Old school” twist knob dryers
- Convenient location (near Family Dollar and restaurants)
- Spotless maintenance
- Peaceful atmosphere
Staff/Management:
- Vanessa (owner) frequently mentioned positively
- Bilingual service
- Helps customers with mobility issues
- Stays late to help customers
- Very attentive and friendly
- Family-run business
Quality:
- Clothes come out clean and fresh-smelling
- Fast-drying machines that don’t damage clothes
- Consistent quality
- Professional handling of garments
Customer Service:
- Assists customers with heavy loads
- Accommodating with rush orders
- Helps inexperienced customers
- Personal attention to customers
- Goes “extra mile” to help
- Willing to stay after hours when needed
- Handles large volumes (100+ lbs mentioned)
Overall Impression:
A well-maintained, family-run establishment that combines self-service laundry with professional cleaning services. The business stands out for its cleanliness, functioning equipment, and exceptional customer service, particularly from owner Vanessa. While prices are slightly higher than some competitors for self-service, customers find value in the quality of service, clean environment, and reliable equipment. The combination of services and personal attention has created a loyal customer base.