From the reviews of Dry Clean 2000:
Pricing:
- Described as “reasonable” and “very competitive”
- “Fair” prices mentioned
- “You get what you pay for” suggesting quality justifies cost
- Specific prices not mentioned
Services:
- Dry cleaning
- Alterations
- Repairs
- Couch cushion cleaning
- Rush/emergency service available
- Next-day pickup service
- Online payment system
Staff:
- Jamie specifically mentioned multiple times positively
- Remembers customers by name
- Friendly and understanding
- Professional approach
- Upbeat attitude
Quality:
- “Top-notch” service
- Successful with tough stains
- Careful with fabrics
- Excellent pressing
- Attention to detail
- Consistent results
Turnaround Times:
- Emergency service (15-hour turnaround mentioned)
- Next-day service available
- Sometimes faster than quoted (2 days vs 1 week mentioned)
- Reliable timing
Customer Service:
- Personal recognition of customers
- Online payment for faster pickup
- Accommodating with emergencies
- Quick handling of concerns
- Makes customers feel appreciated
Special Notes:
- Local dedicated business
- Long-term customer relationships (1+ years mentioned)
- Successfully handles challenging items
- Efficient payment system
- Reliable with formal wear (suits, sport coats)
Overall Impression:
A reliable local dry cleaner that combines professional service with personal attention. Notable for their efficient online payment system, competitive pricing, and ability to handle rush orders. The staff, particularly Jamie, receives consistent praise for creating a welcoming atmosphere and remembering customers. Their ability to handle both routine cleaning and challenging items, along with emergency situations, makes them stand out in their community.
