From the reviews of Aloha Dry Cleaners & Alterations:
Pricing Mentioned:
- Tailoring: $135 for 4 pairs of pants (including slimming bottoms and hemming for 3 pairs)
- Described as “well priced” overall
Services:
- Dry cleaning
- Alterations and tailoring
- Rush services available
- Stain removal (mentioned success with grease stains)
- Dress shirt processing
- Wedding dress alterations
- Custom alterations (creating bolero from extra material)
Staff:
- Barbara specifically praised for customer service
- Margarita noted for excellent tailoring work
- Family-owned business (“Mom and Pop shop”)
- Accommodating with rush orders
- Friendly and professional staff
Turnaround Times:
- Standard alterations: 3 days
- Rush alterations: 24 hours when needed
- Same-day repairs possible for minor fixes
- Flexible with urgent requests
Quality:
- High-quality alterations
- Excellent stain removal
- Professional pressing
- Attention to detail
- Consistent results
Special Notes:
- Two locations mentioned
- New location praised
- Accommodates last-minute requests
- Strong community presence
- Handles specialty items (wedding dresses, designer clothing)
Customer Service:
- Proactive communication (calls/emails when items ready)
- Accommodating with rush orders
- Willing to fix others’ mistakes
- Solution-oriented approach
- Personal attention to customer needs
Overall Impression:
A family-owned business providing high-quality dry cleaning and alterations with exceptional customer service. While some services like extensive alterations can be somewhat expensive, customers find the pricing justified by the quality and service. The business is particularly noted for accommodating urgent requests and providing personalized attention. Their expertise ranges from basic alterations to complex wedding dress modifications, with consistently positive results.
